A watch may stop functioning properly for a number of reasons: shock, worn components, moisture ingress or movement malfunction. When a problem appears, the intervention of an experienced watchmaker is essential to restore proper operation.

In Aix-en-Provence, the Mostra Store watchmaking workshop handles the repair of luxury, vintage and collector watches. Our watchmakers carry out a full diagnosis in order to identify the source of the problem and determine the work required to restore your watch.

Common issues

Why can a watch stop working?

Mechanical, automatic and quartz watches can encounter different types of malfunctions during their lifespan. Some issues are linked to the natural wear of the movement, while others may be caused by impact or a loss of water resistance.

The most common problems include:

  • A watch that stops or will not start
  • A significant loss of accuracy
  • A movement that is blocked or running irregularly
  • A problem with the crown or winding system
  • A damaged crystal or case
  • Moisture ingress inside the watch

In every case, a diagnosis carried out by a watchmaker makes it possible to identify the exact cause of the problem.

Types of repairs

Movement repair and parts replacement

Depending on the diagnosis established by the Mostra Store watchmaking workshop, different operations may be required to repair a watch. Each intervention is carried out with precision in order to preserve the integrity of the movement and the characteristics of the model.

Repairs may include:

  • Repair or replacement of movement components
  • Adjustment of the movement's accuracy
  • Replacement of the crystal or certain external parts
  • Repair of the crown or winding system
  • Work on the watch’s water resistance

In some cases, repairs may require the sourcing of specific parts in order to preserve the authenticity of the watch.

Watches covered

Repair of luxury, vintage and collector watches

The Mostra Store watchmaking workshop works on many watches from major watchmaking houses. Thanks to our experience in collectible watchmaking, we are used to handling both contemporary models and older timepieces.

Our watchmakers regularly repair watches from brands such as Rolex , Omega , Tudor , Cartier , Chanel , Jaeger-LeCoultre and Panerai .

Antique or vintage watches sometimes require a more cautious approach, especially when it is important to preserve a dial, patina, case or original components. For these pieces, read our page on precautions before any intervention on a vintage or antique watch.

Each intervention begins with a careful analysis of the movement in order to identify the repairs required.

Diagnosis

Diagnostis before repair

Before any intervention, the Mostra Store watchmaking workshop carries out a diagnosis of the watch. This step helps identify the origin of the fault and assess the operations required for repair.

If you are not yet sure whether your watch requires repair, servicing or a simple check, you can read our page dedicated to watch diagnosis and quote in Aix-en-Provence.

Timeframes

How long does watch repair take?

The duration of a repair depends on the nature of the problem, the complexity of the movement and the possible availability of the parts required.

Some simple repairs can be completed quickly, while more complex interventions may require several weeks in order to guarantee meticulous watchmaking work.

The Mostra Store watchmaking workshop keeps you informed at every stage of the handling of your watch.

Request for information / Quote

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Watch repair - Aix-en-Provence

Located in the heart of Aix-en-Provence, the Mostra Store watchmaking workshop welcomes enthusiasts and collectors who wish to have their watch repaired. You can bring your watch directly to the boutique for a diagnosis and personalized support.

Our team advises you on the most suitable repair solutions in order to restore the functionality and reliability of your watch.

Frequently asked questions about watch repair

Why can a watch stop working?

A watch can stop for various reasons: worn components, impact, lack of lubrication or a winding issue. A diagnosis helps identify the exact cause of the problem.

Yes, vintage watches can be repaired, provided that the necessary parts are available or can be replaced with compatible components.

The cost depends on the type of fault and the parts that need to be replaced. A quote is always provided before any intervention.

A service is preventive maintenance carried out periodically, while a repair is required when a fault or malfunction has been identified.

Entrust your watch repair to the Mostra Store workshop

Is your watch malfunctioning or in need of repair? The Mostra Store watchmaking workshop in Aix-en-Provence can help diagnose and repair your timepiece.

Discover the Mostra Store watchmaking workshop

If your watch shows a symptom but the required intervention is not yet clear, start with our watch diagnosis service. If your watch is still running but requires preventive maintenance, you can also discover our watch servicing in Aix-en-Provence.

If your watch also requires the replacement or fitting of a new strap, discover our watch strap replacement service in Aix-en-Provence .

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